Privacy Policy

Updated at 2025-05-30

DriveMate ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience using our services.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, DriveMate. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Information we collect

We only collect information necessary to deliver and enhance our services, including:

  • Name / Username
  • Phone Number (optional)
  • Email Addresses
  • Mailing and Billing Addresses
  • Billing Addresses
  • Payment Information (securely processed, never stored)

From mobile devices (optional and revocable):

  • Location data

How we use your information

Your information may be used to:

  • Personalize and improve your experience
  • Respond to customer service requests
  • Process transactions
  • Send periodic emails related to your account or services

Third-party services

Our services utilize Mapbox APIs and Google Firebase backend services. By using DriveMate, you agree to Mapbox Terms of Service and Privacy Policy.

We do not sell, rent, or otherwise share your personal information with third parties for marketing purposes without explicit consent.

We may share your information with trusted third-party service providers to assist with hosting, payment processing, customer support, or other essential functions.

Security and data retention

We implement strict technical and organizational measures to safeguard your information. However, no internet transmission is 100% secure, and usage of our services is at your own risk. Your personal information will be stored only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Upon deletion request, we will deactivate your account and remove your information from active databases promptly, retaining only what is legally required or technically necessary to prevent fraud or comply with legal requirements.

GDPR and your rights

If you are located in the European Economic Area (EEA), you have rights under GDPR:

  • Right to access, rectify, or delete your personal data
  • Right to restrict or object to processing
  • Right to data portability

You may exercise these rights by contacting us at support@drivemate.io.

If you believe your data is processed unlawfully, you may lodge a complaint with your local data protection authority.

International data transfers

DriveMate is based in Sweden, and your information may be transferred internationally to deliver our services. We ensure any international transfers comply with applicable laws and maintain high security standards.

Cookies and tracking technologies

We use cookies and similar technologies to enhance functionality and analytics. You can control or disable cookies through your browser settings, though this may affect service functionality.

Children’s privacy

DriveMate does not knowingly collect data from individuals under 18. If we learn such information has been collected without parental consent, we will delete the data promptly. If you believe we have inadvertently collected such data, contact us immediately at support@drivemate.io.

Changes to our privacy policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our services or by email. Continued use of our services indicates your acceptance of any updated terms.

Contact us

If you have questions or concerns about our Privacy Policy or data practices:

  • Email: support@drivemate.io
  • Website: https://www.drivemate.io/support

Thank you for choosing DriveMate.